Console Care Agency’s vision in Home Care is to provide:
- Reliable & trustworthy Caregivers, Nursing Assistants & Companions who perform their tasks with a high degree of Respect, Empathy, Initiative, Kindness & Integrity;
- A feasible & practical Home Nursing Care alternative, which promotes independence, dignity & peace of mind in the comfort of the home environment.
Console Care Agency was established in 2002, and has since established a trusted reputation through the placement of reliable and affordable Home Caregivers, Nursing Assistants and Companions in all areas of Kwa-Zulu Natal.
Console Care Agency provides Caregivers, Companions, and Enrolled Nursing Assistants and has a Professional Nurse on call for an initial consultation & assessment, general visitation, or for any specialized care requirements.
At Console Care Agency we strive for high standards and so our selection of well suited candidates follows a thorough screening and background check; thereafter a broad database of qualified and experienced Caregivers, Nursing Assistants & Companions are on call and available to assist Clients as and when the need arises. Our Caregivers have all undergone training in Basic &/or Advanced Home Care and have gained valuable experience from working locally or abroad.
Console Care Agency is a registered employment service. We employ staff on your behalf and take care of all statutory requirements in line with the Basic Conditions of Employment Act.
When we place a Caregiver in your home, we are aware of the various factors, which are involved when inducing a new person into the intricacies a home environment. We will therefore endeavour to place the same full time and relief Carer with you on an ongoing basis so that there is as little disruption to your routine as possible. Should your full time Carer be unable to arrive for duty, we will provide a replacement Carer for you as quickly as possible.
Console Care Agency gives you peace of mind by providing an ongoing backup service; if at any stage you are unhappy with one of our Carers, we ask you to alert us as soon as possible so that we may take the appropriate action.
We also offer a minimum service period so that should you wish to try out our service and ensure that care-at-home is the right option for you or for one of your family members, you may cancel or renew the service on a no-risk, week to week basis.